Morwenna

 

Terms & Conditions

1. Morwenna Insurance
Morwenna is fully insured against accidents and third party liability, but responsibility is not accepted for personal accidents, damage or loss attributable to your negligence, recklessness or gross misconduct. The Traditional Sailing Company Ltd (TSC) reserves the right to hold any passenger liable for any/all damage or loss resulting from negligence or misconduct.

2. Personal Insurance
You are required to arrange your own insurance at the time of booking to cover against personal accident, cancellation, medical and repatriation etc.  One such company that offers this type of policy is Top Sail Insurance (approx £30 for Europe for 25 days) but you should make your own enquiries.

3. The Deposit
The deposit is non returnable once received. The balance of monies due is payable 8 weeks before a voyage commences. If the booking is made within 8 weeks of departure the full sum is due at time of booking.

4. Cancellation Policy
You may cancel your booking at any time. Written or email notification must be received by our sales team. Cancellation will be effective on the day notification is received. Cancellation charges are as follows:

Period before Departure:

Cancellation Charge:

+ 57 days

Deposit only

29 days – 56 days

50% of total paid

22 days – 28 days

70% of total paid

21 days or less

100% of total paid

NB: If the reasons for your cancellation are covered under the terms of your insurance policy, you may be able to reclaim these charges. A cancellation invoice will be issued on request.
Arrangements for voyages are made many months in advance. However, we reserve the right in any circumstances to cancel a voyage or your booking. If we cancel your booking our liability is limited to monies already paid, which will be refunded. We may offer as an alternative a replacement voyage, which you may choose to accept in place of a refund. Such an offer once accepted, constitutes a new booking subject to all the aforesaid terms and conditions. Occasionally we may need to make changes which may include, but are not limited to:  a) a change of destination, b) change of departure point, c) change of vessel, d) change of skipper. Such matters do not constitute conditions of the contract and changes to them by us do not constitute a cancellation.

5. Complaints Policy
Should you at any time feel that a voyage has not met your expectations or you have a concern, it is vital that you bring the issue to the attention of your skipper.  The issue maybe resolved by him/her.  If more appropriate please notify The Traditional Sailing Co. Ltd office at the earliest possible opportunity.  We may not be able to offer alternative arrangements for issues raised after the voyage is completed if the issue could have been solved or ameliorated at the time.

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(Overseas: +44 203 327 0256)

info@traditional-sailing.com

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